From my experience in teaching in companies, I could notice the complaints from the junior staff over the salary differences. The junior staff always think they do not belong although they are the ones who do the actual work. As a result of this complaint, I began doing reserach about how this issue affects the productivity of workers and how it can be corrected for better harmony in the team work. I have reached the conclusion that everybody in an organization is important, although some may appear to be more important.
Imagine the telephone operators, a position generally considered low in the hierarchy and outsourced. It turn out that the first contact a customer has with a company is through these workers. Their attendment is vital and determines if a customer stays with the organization or looks for another one. A CEO is at the top and receives information from many departments. What he or she may not know is that the bad performance of one of his departments is caused by the telephone operators. Another example of the importance of blue color workers is in the assembly of automobiles. If this category wants to sabotage the organization, the workers can just fix the parts wrongly. In this way, the cars will have accidents and probably kill people. When these go to the press, the automobile company is obliged to have a recall of all the cars for repair. Recall costs a lot of money to companies.
Therefore, everybody in an organization should be valued so they can have a sense of belonging. If the salary between the CEO and the lowest in the hierarchy is set in the ratio of 10:1, I think the problem should be reduced. That is if the CEO receives $1 million, a cleaner should receive $100,000 per year. If this change is carried out, many positive changes will take place in organizations. Think about this!
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